New competency feaure
- Aug 28
- 4 min read
Managing Staff Competencies in the Field with Road Direct

The TTM sector has undergone a major shift, with greater focus on ensuring people working on the road network TTM providers, civil contractors, utilities, road maintenance teams and other road reserve users have the right skills and are competent to do the job. This aligns with HSWA requirements for PCBUs to provide suitable and adequate training, instruction and supervision, and ensure workers have the knowledge and experience needed to work safely.
With the new NZQA TTM Skill Standards placing greater emphasis on on-job competency, Road Direct helps make this easy. At no extra cost, create your own competencies, track training and skills, record on-job evidence and sign workers off as competent. Fully customisable — set up what matters to your business and fire ahead.
That’s where Road Direct helps.
By putting competency management directly onto the worker’s phone, Road Direct makes it easier to record training, track competency progress and identify what each person needs to achieve next—all while work is happening in the field.
Put Competency Management in the Hands of Your Team
Competency development happens where the work happens.
Rather than relying on paper forms, spreadsheets or separate records, Road Direct gives staff and supervisors a mobile way to manage competency information.
Training and competency activities can be recorded from a phone, creating a digital record as employees progress through their required skills and assessments.
This means competency information doesn't have to wait until someone gets back to the office.
See Who Is Competent—and Who Needs More Development
One of the biggest challenges for managers is getting a clear picture of workforce capability.
Road Direct helps bring that information together so managers can understand where individual employees are in their competency journey.
You can identify:
Employees who are competent and have completed their required competency requirements.
Employees who are progressing but still have competencies to complete.
Competency gaps that need attention.
What training, supervision or assessment is required next.
Instead of simply asking whether someone has completed a course, managers can build a more complete picture of what that person is actually competent to do.

Record On-the-Job Training
Not all learning takes place in a classroom.
For road industry teams, much of the most valuable training happens while employees are working alongside experienced supervisors or trainers.
Road Direct allows these practical training activities to be captured as part of the employee's competency record.
A supervisor can record relevant training and development from their phone, creating evidence of the employee's progress without adding unnecessary paperwork to the process.
This makes competency management part of the normal workflow rather than a separate administrative task.
Build Competency Requirements Around Your Roles
Different roles have different competency requirements.
Road Direct can be used to manage competencies relevant to your organisation and the roles your people perform, including applicable NZGTTM requirements.
This allows organisations to establish a clear framework for what employees need to know and demonstrate.
Employees can then work through those requirements while managers and supervisors can monitor their progress.
Keep Competency Evidence Together
A competency record is only useful when it provides confidence in the underlying evidence.
Road Direct provides a central digital record of staff competency information, helping reduce the reliance on disconnected spreadsheets, paper records and individual files.
Training, assessments and other competency activities can be captured against the relevant employee and competency, creating a clearer history of their development.
When managers need to check someone's competency, the information is easier to find and understand.
Know What Needs to Happen Next
Competency management shouldn't just tell you where someone has been—it should help you determine where they need to go next.
With Road Direct, competency information can help managers and supervisors identify outstanding requirements and plan the next stage of an employee's development.
That could mean additional on-the-job training, further supervision, an assessment, or completion of a specific competency.
This turns competency tracking into an active workforce management tool, rather than simply a record-keeping exercise.
From Individual Competencies to Workforce Capability
When every employee's competency information is captured consistently, organisations gain a much clearer view of their overall workforce capability.
Road Direct connects the individual employee's competency journey with the needs of the wider organisation.
Managers can see where capability is strong, where gaps exist and where further development may be required.
The process becomes:
Set requirements → Train → Capture evidence → Assess → Track progress → Develop capability.
Competency Management, Wherever Your Team Works
For road industry organisations, staff aren't always sitting at a desk. They're out on the network, on worksites and working alongside their teams.
Road Direct is designed around that reality.
By bringing competency management to the phone, Road Direct makes it easier for employees and supervisors to capture development in the field while giving managers the visibility they need to manage workforce capability.
Less paperwork. Better visibility. A clearer picture of competency.
With Road Direct, competency management becomes part of the way your team works every day.




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