1 April 2026 at 10:13:54 am
Updated:
All of the actions on this page, and availability of the page itself, are dependent on your access level.
The Users page is where new users can be added and existing users can be edited.
The "dotdotdot" context menu at the end of each row provides the following actions:
View User
this option displays all of a users details (excluding password), and allows them to be updated
Reset Password
this option allows a new password to be set for the user
Disable User (if user is enabled)
disabling a user prevents them from logging on and accessing the system
disabled users are not counted for billing purposes
Enable User (if user is disabled)
enabling a user allows them to log on and accessing the system
Delete User
deleting a user removes them from the system, but existing references to the user (e.g. job assignments, tasks) will remain
this is reversible, but only by a Road Direct system administrator
deleted users are not counted for billing purposes
Availability
this option allows periods of unavailability (e.g. leave, appointments) to be booked for a user
Any disabled users will appear "greyed out" and in italics at the bottom of the list.
